Our approach
In each of the three arenas we use our OPERA methodology:
- Organic perspective - internal and external - of the organization evaluated in terms of the growth perspective.
- Psychological group dynamics: we inspire and confront our customers and in co-creation we find the practical and tailor made solution. The human being is our central theme: your employees learn and implement the solution in your organization (really doing it).
- Education in terms of action learning on the job. We do NOT believe in traditional training programs. In co- creation with you we develop the content in terms of relevant behavioural and performance improvements, which are implemented on your work floor.
- Result Committed: Hard and soft results, on a no cure no pay basis! A strong network is also part of the results.
- Analysis, in which we balance the growth in your markets, your people and your organization, in any of the three arenas.
The implementation of your growth strategy is orchestrated by top management and executed via project-, process- and/or program management.
Our OPERA methodology in each of the three ARENAS:
- Our approach for improving your Operational Excellence is tailor made content, which is implemented by your own personnel. Customer and employee are in many cases the implementation perspective. Your "commodity mindset" is transformed into a "customer value mindset". Our value creation is the ability to use our expertise for solving complex problems in your daily practice.
- In the improvement of your customer intimacy it concerns mostly total solutions for your customers. The right value proposition is developed, from your customer's perspective. Customer demand management, the rise in the customer loyalty tree, the customer value chain as concept in your processes, world class sales & marketing talent, performance orientation and inspiring leadership are also addressed. On top of the first mentioned ability we solve your complex "root cause and consequence" problems. With our experience we can truly understand subtle interactions and unintentional consequences in your growth processes.
- Product leadership: In improving your product innovations your customer takes the lead. Your customer wants to create and give meaning to sustainability, arrange the process and increase his personal communication. Through innovative and professional business cases we introduce product innovations within the economic sector, enabling a breakthrough.
On top of our second mentioned ability we use our force of will, innovation and flexibility in order to realise your next changes. Entrepreneurs who can stimulate this highest intellectual maturity level will be successful in the fast changing management processes of today.
Business Spirals brings CRAFTSMANSHIP, GUTS CAPITAL and NETWORKS together and we use our OPERA METHODOLOGY to realise the required improvements within your organization.
Our educational approach is developed in our own Graduate Business School Echelon Institute of Management Development (EIMD). EIMD provides the tailor-made content - based upon accredited Bachelor and Master Education Programs - to reach the next level in terms of growth. Within Business Spirals we dynamically use this structured knowledge in tailor made Action Learning Programs connected to real life projects, which lead to real implementation and practical results.
The Action Learning Programs produce good results and new scientific perspectives towards the static Master and Bachelor curricula.